Terms of Service

By accessing or using Quantchain (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform. These Terms form a legally binding agreement between you and Quantchain Exchange Ltd.

You must be at least 18 years old and legally permitted to trade digital assets in your jurisdiction to create an account. By registering, you confirm that you meet these requirements and that your use of the Platform does not violate any applicable law or regulation.

The Platform is not available to residents of jurisdictions where cryptocurrency trading is prohibited, including but not limited to countries under comprehensive sanctions by OFAC, the EU, or the UN.

You are responsible for maintaining the confidentiality of your account credentials, passkeys, and two-factor authentication methods. You must notify us immediately at support@quantchain.exchange if you suspect any unauthorised access to your account.

We reserve the right to require identity verification (KYC) before enabling withdrawals or raising account limits, in accordance with applicable anti-money laundering regulations.

Quantchain provides a spot trading platform that allows users to buy, sell, and exchange supported digital assets. All trades are executed through our matching engine on a price-time priority basis.

Cryptocurrency prices are highly volatile. Past performance is not indicative of future results. You acknowledge that you may lose some or all of the assets you trade on the Platform.

We do not provide investment advice. Nothing on the Platform constitutes a recommendation to buy or sell any asset.

Trading fees, withdrawal fees, and any other applicable charges are disclosed at the time of each transaction. We reserve the right to update our fee schedule with reasonable notice. Continued use of the Platform after a fee change constitutes acceptance of the revised fees.

Cryptocurrency deposits are credited to your account after the required number of network confirmations. Withdrawals are processed subject to identity verification and compliance review. We reserve the right to delay or refuse any withdrawal if we have reason to believe it is associated with fraudulent, illegal, or suspicious activity.

Quantchain is a custodial platform. Your assets are held by us on your behalf. We maintain adequate reserves and implement security controls to protect user funds; however, use of a custodial service involves inherent risk.

You agree not to use the Platform to:

• Conduct or facilitate money laundering, terrorist financing, or any other illegal activity
• Manipulate markets, engage in wash trading, or artificially influence asset prices
• Create multiple accounts to circumvent limits or restrictions
• Attempt to gain unauthorised access to any system or account
• Use automated tools, bots, or scripts without prior written consent

Violation of these prohibitions may result in immediate account suspension and referral to the relevant authorities.

All content, software, trademarks, and technology on the Platform are the property of Quantchain Exchange Ltd or its licensors. You may not copy, modify, distribute, or reverse-engineer any part of the Platform without our express written permission.

To the maximum extent permitted by law, Quantchain and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including losses resulting from market movements, system downtime, or third-party failures.

Our total liability to you for any claim shall not exceed the amount of fees you paid to us in the three months preceding the claim.

We may suspend or terminate your account at any time if we determine, in our sole discretion, that you have violated these Terms, engaged in prohibited activity, or if required by applicable law or regulation. Upon termination, your right to access the Platform ceases immediately. We will facilitate the withdrawal of any remaining balance subject to identity verification and legal requirements.

These Terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by mandatory consumer protection laws in your jurisdiction.

We may update these Terms from time to time. We will provide at least 14 days’ notice of material changes via email or a prominent notice on the Platform. Continued use after the effective date of any changes constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at legal@quantchain.exchange.